Assertiveness is about being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. The words we say, how we say them and the body language we use all convey messages to others. In this course you are going to examine aggressive, submissive (or accommodating/passive), and assertive behaviour to understand the characteristics of each and their possible consequences. You will also examine ways of modifying your behaviour to improve your effectiveness.

Topics covered

  • Underlying Beliefs
  • Negative Inner Dialogues and Bill of Rights
  • Responsibilities
  • Assertiveness Techniques
  • Role play practice activity


On successfully completing each CPD module you will receive a certificate of completion. You will also receive a transcript outlining the CPD course title and hours undertaken to complete the course, topics covered, the course summary objectives and details of the assessment undertaken (where relevant).


Cost: £30.00 + vat

To purchase the course, please click on the buy now button below:


Duration: 2 hours
Learning mode: Online

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