Level 3 Extended Diploma in Travel and Tourism Aviation

This OFQUAL regulated qualification is designed to provide you with the specialist knowledge, skills and understanding relating to the Aviation and travel and tourism sector. It covers areas such as commercial operations of airports and airlines, Aviation communications, global travel and tourism operations, understanding Home Office processes when dealing with a range of different types of passengers etc.

This qualification is designed for learners can progress to a degree in Air Transport and Operations, private pilot licence (PPL) or into a relevant travel and tourism role.

Link to National Occupation Standards and UCAS Tariff Points

This qualification is mapped against National Occupational Standards (NOS) in Travel and Tourism. UCAS Tariff Points: It would support progression into an Apprenticeship, employment or into higher level studies, as it has UCAS points.

UCAS Tariff Points: D*168, D144, M96, P48

This qualification provides the basis for you to progress into employment within the travel and tourism sector and is supported by employers and experts from the travel and tourism industry such as Swissport, Hays Travel and Travel Counsellors.

Aims of the course

These are to:

  • Understand of aviation communications, including communication methods and specific aviation terminology.
  • Gain knowledge of advanced surface movement guidance and control system
  • Gain knowledge of marshalling, air to ground communication,
  • Understand and develop planning routes, flight plans etc
  • Understand forces of flight, lift generation etc
  • Understand of flight operations, including decisions and planning procedures and the requirements for flight operations.
  • Create a contingency plan for a flight.
  • Understand the factors involved in influencing flight operations decisions, e.g. (A380 sustainability and environmental impact).
  • Understand airline communications and terminology and use these to calculate flight times across time zones.
  • Explain the range of travel and tourism organisations as well as their ownership and interrelationships.
  • Understand airline route ownership
  • Gain an understanding of ground operations, including health and safety and ramp operations
  • Gain knowledge about inspections, including defects, breakdowns.
  • Understand airport terminal operations, including the passenger journey and how airports maximise the passenger flow.
  • Understand the principles of the travel and tourism industry and explore the various avenues of work within this industry.
  • Gain transferable skills that can be applied to the workplace or further study.

Essential skills

While completing these qualifications, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem-solving, to more tricky-to-measure skills such as:

  • an appreciation for appropriate behaviour and dress
  • appropriate interpersonal skills
  • communicating with professional colleagues/peers and/or hierarchical seniors
  • supporting other aspiring employees
  • personal manners and department understanding


To be awarded the Level 3 Extended Diploma in Travel and Tourism Aviation, learners are required to successfully complete 3 mandatory units and 15 optional units, consisting of 9 aviation units and 6 travel and tourism units.

Mandatory units:

Unit 1 – The UK travel and tourism industry
Unit 2 – Customer service in travel and tourism
Unit 3 – Preparing for a career in travel and tourism

You’ll also choose 15 optional units to complete, depending on your personal interests or career aspirations. The optional units cover subjects such as::

Unit 4 – Travel and tourism destinations
Unit 5 – UK visitor attractions
Unit 6 – Hospitality in travel and tourism
Unit 7 – Travel agency operations
Unit 8 – Marketing for travel and tourism
Unit 9 – Resort representative roles and responsibilities
Unit 10 – Investigating airline cabin crew
Unit 11 – UK airports
Unit 12 – Worldwide passenger airlines
Unit 13 – Flight operations
Unit 14 – Airport terminal operations
Unit 15 – Airport ground operations
Unit 16 – Commercial operations of airports and airlines
Unit 17 – Aviation communications
Unit 18 – Health, safety, and security in aviation

How the course is delivered

This Level 3 Extended Diploma in Travel and Tourism Aviation is delivered via blended learning. Learners also get full access to online Learning Environment (VLE) which provides access to case studies, learning materials and activities, presentations, and web links. Online tutor support and guidance is provided throughout the course, where learners can interact with the tutors, get feedback on their progress and submit their work electronically. Face to face interactions will be conducted through video sessions or within the classroom environment.

Entry requirements

These qualifications are designed for learners who want to go on to higher level studies or into a relevant travel and tourism role. Learners should have already achieved a Level 2 Travel and Tourism qualification, or equivalent, or have some experience/understanding of the subject area.

They’re particularly relevant for those aged 18 and above undertaking a large programme of full-time study but are also relevant to adult learners who may be changing career or entering a new industry and need a solid background in this area.



After successful completion learners will be awarded OFQUAL recognised qualification – NCFE Level 3 Extended Diploma in Travel and Tourism Aviation.

Progression Opportunities

Typically, if you complete this qualification, you can progress on to a number of further learning opportunities, such as:

  • Degree in Air Transport and Operations
  • Private pilot licence (PPL)
  • Degree in Travel and Tourism
  • Degree in Air Transport and Operations
  • Degree in International Tourist Management
  • Degree in Hospitality Management
  • Apprenticeship or Higher Apprenticeship in Travel and Tourism

Job Roles

The main outcome of this qualification is progression to employment. There are a number of roles that you can progress to in travel and tourism, such as:

  • Travel Consultant
  • Tour Operator
  • Airport security
  • Ramp agents
  • Passenger service agents
  • Terminal staff
  • Airline roles
  • Airline operations office roles

What kind of support do I get during the course?

  • 24/7 online access to resources
  • Practical exercises, short case studies and examples that will help you recognise different facets of Education and training and prepare you for the final assessment.
  • A subject expert who will give you feedback on your formative assessments and report.
  • Access to library facilities for books, journals, whitepapers etc.


Contact us for fee or payment plan options

If you require any additional information please complete the form below:


18 months.
Student study commitment would be a minimum of 5-6 hours a week.

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To enquire about fees and the special offer contact us today on 02086588536 or email us at enquiries@apeducationonline.co.uk

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